BTS - BTS 7 Moments
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We are fully committed to ensuring the authenticity of all our products. In the unlikely event that any product you receive is found to be non-authentic, we will offer a full refund with no questions asked, as part of our dedication to your satisfaction and trust.
Our team is proudly 100% Korean, and we personally stand behind the quality of every product we offer. Each item is a reflection of our dedication to excellence and our commitment to delivering only the best to our customers.
UPS, Fedex Delivery: - BTS - BTS 7 Moments
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
Product Introduction
※ Please note that the specifications and release date may be subject to change due to production circumstances.
※ Sizes and content may change depending on the manufacturer's situation. Thank you for your understanding.
※ Due to the nature of the materials used, cracks, discoloration, and dye transfer may occur.
※ The outer case is designed to protect the product; minor scratches or discoloration on the case are not considered defects.
※ This product is made using FSC-certified paper and printed with soy ink, which is environmentally friendly and biodegradable.
Hello,
We are excited to announce the release of BTS 7 Moments.
BTS 7 Moments is a special archive that captures the years 2022 and 2023 of BTS.
This collection includes 66 minutes of video footage and a 180-page photobook, documenting the brilliant moments of the members, both as a group and in their individual activities.
You can experience a wide variety of memorable moments, including behind-the-scenes content of their unique personal activities. The set includes a tin case, 4 types of sticker sets, and a photocard set, adding even more value to this special package.
BTS 7 Moments, a record of the shining moments shared between BTS and ARMY, will be available for pre-order on March 19 and officially released on April 2.
[BTS 7 Moments] Video Viewing Guide
Use the digital code included in the set to watch the video (VOD).
The 'Digital Code' allows you to stream high-definition VOD on Weverse. Simply register and authenticate the code to access the video.
[How to Use Digital Code]
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Mobile
QR Code: Scan the QR code using your phone's camera to access the registration page (m.weverse.io/code/dc), register the code, and watch the video on the Weverse app.
Code Number: Visit weverse.io/code/dc in your browser, enter the code at the bottom, and watch the video in the Weverse app. -
PC
On Weverse Web: Go to 'More' → 'Enter Digital Code' on the global menu, input the code to watch the video.
Via Browser: Go to weverse.io/code/dc, enter the code at the bottom, and view the video on Weverse. -
TV App
Register your code at weverse.io/code/dc or Weverse PC Web, then watch via the Weverse TV app.
Note: Weverse TV app is not available on Apple TV. You can use Apple AirPlay from the Weverse mobile app to watch on TV.
Specifications
- OUTBOX Size: 116 x 165 x 46 mm
This box is for protection only. Minor damage or stains during transit are not eligible for exchange or refund.
[Contents]
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PHOTOBOOK
Size: 155 x 105 mm ｜ 180 pages -
DIGITAL CODE SET
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TIN CASE Size: 88 x 55 mm
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DIGITAL CODE Size: 30 x 40 mm ｜ Video: About 66 mins
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SILVER CHAIN Size: 14 cm
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PAPER Size: 70 x 40 mm
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Video Resolutions: [144p], [270p], [360p], [480p SD], [720p HD], [1080p FHD]
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Subtitles: Korean, English, Japanese, Chinese
Note: As this product includes metal materials, minor scratches may occur during manufacturing. These are natural and not considered defects.
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INSTRUCTIONS
Size: 90 x 140 mm -
STICKER SET
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ENVELOPE Size: 90 x 95 mm
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Sticker Size: 80 x 80 mm ｜ 4 pieces per set
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PHOTOCARD SET
Size: 55 x 85 mm ｜ 7 cards per set
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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