In Stock
$ 24 USD
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The GRAFEN Safe Wax 75ml by GRAFEN delivers effective skincare benefits with quality Korean formulation. This product helps maintain healthy, radiant skin.
Apply to clean skin as part of your daily skincare routine.
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We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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