A⦁TRUE Origin Calming Soon Ampoule 30ml
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
* Moisture soothing ampoule that quickly and gently soothes irritated skin with 10% panthenol
- Vegan Society certification completed
- German dermatological test completed
Obtained excellent grade
Exclusion of animal raw materials and animal derived ingredients
Against animal testing
Non-use of genetically modified organisms (GMO)
* Point 1
Skin soothing synergy with the combination of 10% panthenol and centella asiatica extract
* Point 2
Three types of hyaluronic acid provide sufficient moisture to dry skin.
* Point 3
Skin-friendly pH makes your skin gentler and healthier
* Hwahae Cosmetics Survey
Moisture soothing ampoule satisfaction
Satisfaction with application 100%
Product Satisfaction 96%
My skin feels comfortable 95%
My skin seems to have calmed down 94%
* Clean recipe filled with only what you need
It is filled with plant-based ingredients found in nature, making it healthier and not excessive, so it comfortably restores the skin's natural strength.
* Panthenol 10% and Centella asiatica extract
: Soothes the skin and makes it comfortable.
* 3 types of hyaluronic acid
: Three types of Low/Medium/High molecular hyaluronic acid with excellent moisture retention ability fill dry skin with moisture and care for it.
* Milder with pH similar to healthy skin
# Since it does not contain fragrance, you can feel the unique scent of the raw materials.
There is no problem with the product, so use it with confidence.
* How To Use
After washing your face, prepare your skin texture with toner
Take an appropriate amount with a dropper and spread gently.
# TIP
If you layer several times, you can feel a deeper moisturizing effect.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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