Sulwhasoo Essential Comfort Balancing Water 150ml
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
Sulwhasoo Essential Comfort Balancing Water 150ml
Experience deep hydration and soothing comfort with the Sulwhasoo Essential Comfort Balancing Water. This luxurious hydrating toner has been a steady bestseller, maintaining the No.1 position in the hydrating toner category for nine consecutive years and leading department store skincare rankings for eight consecutive years.
Triple Care Formula: Soothing, Hydrating, and Anti-Dryness
Designed to nurture even sensitive skin, this toner combines Sulwhasoo's exclusive Jaum Moisturizing Complex™—a unique blend of five potent ingredients—to relieve dry, sensitive skin affected by environmental stressors.
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Soothing Relief
Targets and calms skin irritation and dryness from external stressors. -
Deep Moisture
Infuses the skin with essential hydration, keeping it supple and soft. -
Prevents Dryness
Reinforces skin’s natural moisture barrier, creating a balanced, resilient complexion.
Gentle, Refreshing Soft Gel Formula
The Essential Comfort Balancing Water is crafted with a light, gel-like texture that is soothing and suitable even for sensitive skin. This low-irritant formula applies smoothly, rapidly absorbing into the skin to deliver a satisfying burst of moisture deep within.
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Hypoallergenic and Dermatologically Tested
This gentle toner has completed hypoallergenic and dermatology tests, achieving a skin irritation score of 0.0, ensuring it’s safe for sensitive skin types.
Proven Efficacy
Experience the soothing hydration of Sulwhasoo’s signature Jaum Complex™, clinically proven to:
- Absorb fully into the skin for 100% hydration
- Reduce tightness by 94%
- Soothe the skin by 95%
- Provide 98% of users with improved moisture
- Leave a refreshing, non-sticky finish appreciated by 97% of users
Complete Your Routine with Ginseng-Powered Skincare
Begin with the iconic First Care Activating Serum, and finish with the JaumSang Serum and JaumSang Cream for the full benefits of Sulwhasoo’s signature ginseng care.
Rediscover balanced, resilient skin with the power of Sulwhasoo’s Essential Comfort Balancing Water—a perfect addition to any skincare regimen.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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