THE OFTN. TILT Bag Tilt bag – Teddy Brown S
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
Premium Materials & Design Details
- Leather Quality: Crafted with 100% premium cow leather, ensuring durability and a luxurious feel.
- Lining: The interior is lined with polytwill, a fabric known for its resilience and sleek finish.
- Decoration: The bag features metal plating, adding a touch of elegance and sophistication.
Dimensions & Functionality
- Body Size: The bag's width measures 21cm, a perfect size for daily essentials.
- Shoulder Design: The vertical height from the body opening to the top handle is 9cm, designed for ease of carrying.
- Strap Length: A 108cm strap allows for comfortable shoulder or cross-body wear.
Interior & Exterior Features
- Internal Pocket: A convenient internal pocket is included for organization.
- Functional Details: Hooks and rings ensure the bag maintains its shape, while a metal bag foot protects the bottom. The shoulder line features minimal incisions for a sleek look.
- Unique Elements: The bag boasts a logo engraving and a signature candle holder decorative belt.
Special Considerations & Care Instructions
- Natural Leather Qualities: Please note that natural wrinkles may occur due to the signature handle design and the flat texture of FG leather. Leather products may show natural characteristics like pores, spots, or variations in texture.
- Canvas Material: In canvas variants, there may be a mix of miscellaneous threads.
- Stitching: Brightly colored stitches are a feature, though they may not form a completely consistent line.
- Buckle Sticker: The transparent sticker on the buckle may be removed during inspection; its absence does not indicate a used product.
- Plating Durability: The plating on metal ornaments may peel off with usage.
- Comfort and Wear: Wrinkles at the shoulder-body connection are natural and enhance comfort.
- Color Transfer: Be cautious of color transfer when in contact with dark or faded materials.
- Cleaning and Storage: Use a leather cleaner for maintenance and avoid harsh detergents. For storage, fill the inside and use a dust bag to maintain shape.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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