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rootree Phyto Ground Relief Cleansing Foam 150ml

Type: Cleanser & Exfoliator

Regular price $27.43 USD ~~$39.19 USD~~ | Save $11.76 USD (30% off)

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For over 14 years, we have been committed to delivering unparalleled quality and trust, setting ourselves apart from discount stores or platforms offering uncertain products. As a directly managed business, we focus on providing excellence and craftsmanship, not low prices. Our mission is clear: to serve those who value luxury, authenticity, and reliability above all else.

We are fully committed to ensuring the authenticity of all our products. In the unlikely event that any product you receive is found to be non-authentic, we will offer a full refund with no questions asked, as part of our dedication to your satisfaction and trust.

Our team is proudly 100% Korean, and we personally stand behind the quality of every product we offer. Each item is a reflection of our dedication to excellence and our commitment to delivering only the best to our customers.

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rootree Phyto Ground Relief Cleansing Foam 150ml

Shipping

* All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.

CUSTOMS & IMPORT DUTY

• Some countries may restrict the import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.

• Delays or customs duty charges. If your package is returned to us by your country customs, we don't issue any refund. However, we offer store credit excluding shipping charges.

POSSIBLE DELAYS / UNCLAIMED PARCELS / FAILED DELIVERY

• Please note, there may be extra customs clearance procedures for some countries depending on the particular customs office, which can cause delays from the original estimated time.

• empresskorea.com is not responsible for unclaimed parcels. If the parcel is returned to empresskorea.com because it was unclaimed, we don't issue any refund.

• Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea.

PRODUCT DETAILS
SHIPPING & RETURNS

PRODUCT DETAILS

[DESCRIPTION]

It has long been known that the cleaning process irritates the skin the most. For this reason, rootree has developed a cleanser that leaves out skin-damaging components and focuses on gentle but thorough cleansing.

The vegan formulation is suitable for all skin types and is ideal for daily use. Many cleansers dry out the skin too much and if the skin type calls for a cleansing morning and evening, it is important that the cleanser does not remove the skin’s natural protective barrier.

The ideal pH level of the skin is between 4.5 – 6.5. At this level it has its ideal condition and is most resistant against skin problems. The pH level of the cleaner is ~ 5.5, the perfect mediocrity to gently cleanse the skin, but not too acidic to injure it.

Charcoal and black beans were used as the main ingredient in the cleanser. These ingredients gently but effectively cleanse the skin, removing all dirt, excess, and even fine dust. These two components give the cleaner its natural grey colour.

What makes this cleaner very special and unique are the plant-derived mucins which have many advantages. In Korean skin care, snail mucin is one of the best-tried ingredients, which has a healing effect and at the same time envelops the skin with a protective layer thanks to its sticky, slimy texture and which allows hydration and moisture to be trapped in the skin. rootree packs these properties into the cleanser with yam, lotus root and okra mucin, which avoids the animal ingredient, and the formulation remains vegan.

Free from 25 of the most well-known allergens and 20 ingredients that are known to cause irritation, the cleaner is also suitable for very sensitive skin types.

[HOW TO USE]
When washing your face, put an appropriate amount of foam in your hand, gently massage your entire face, and wash it off with lukewarm water.

SHIPPING & RETURNS

Shipping and Delivery Information

Empress Korea is an authorized retailer and an officially registered company in Korea.

All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
In case of disputes, Empress Korea’s decision shall be final and conclusive.