NEOGEN Real Retinol Serum 30ml
Type: Serum & Ampoule
Regular price $59.50 USD $85.00 USD Save $25.50 USD (30% off)
Shipping calculated at checkout.
Unlike others who buy outdated, bulk items from trade shows, we, as proud Koreans, source directly from Korean manufacturers. We are not a foreign-operated site or a platform for third-party sellers like Amazon or Coupang. Every product we offer is personally selected and supplied by us, ensuring freshness, quality, and authenticity.
For over 14 years, we have been committed to delivering unparalleled quality and trust, setting ourselves apart from discount stores or platforms offering uncertain products. As a directly managed business, we focus on providing excellence and craftsmanship, not low prices. Our mission is clear: to serve those who value luxury, authenticity, and reliability above all else.
We are fully committed to ensuring the authenticity of all our products. In the unlikely event that any product you receive is found to be non-authentic, we will offer a full refund with no questions asked, as part of our dedication to your satisfaction and trust.
Our team is proudly 100% Korean, and we personally stand behind the quality of every product we offer. Each item is a reflection of our dedication to excellence and our commitment to delivering only the best to our customers.
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NEOGEN Real Retinol Serum 30ml
Shipping
* All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
• Some countries may restrict the import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.
• Delays or customs duty charges. If your package is returned to us by your country customs, we don't issue any refund. However, we offer store credit excluding shipping charges.
POSSIBLE DELAYS / UNCLAIMED PARCELS / FAILED DELIVERY
• Please note, there may be extra customs clearance procedures for some countries depending on the particular customs office, which can cause delays from the original estimated time.
• empresskorea.com is not responsible for unclaimed parcels. If the parcel is returned to empresskorea.com because it was unclaimed, we don't issue any refund.
• Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea.
PRODUCT DETAILS
* NEOGEN Real Retinol Serum 30ml
* What is retinol?
- A type of vitamin A
- Ingredients also called pure vitamins
* High-content real retinol serum
Neogen Dermalogy Real Retinol Serum is a wrinkle-improving functional cosmetic that provides more elasticity and smoother care with highly concentrated retinol ingredients.
* Yellow Mild - Milk
Essence formulation
The mild milk formula leaves a refreshing and moist finish without stickiness.
# Store in a cool place, avoiding ultraviolet rays. Some changes in color are due to the characteristics of retinol, which is sensitive to light and heat, and the characteristics of highly concentrated products, and are not a problem with the product.
- Apply retinol ingredient! Optimized anti-aging serum
Highly concentrated serum that creates firm and shiny skin
- Contains plant-based ingredients that relieve skin irritation
Provides moisture to prevent irritation caused by dry skin.
- Even higher effectiveness!
Mild milk essence that reduces irritation
The mild milk essence formulation, designed so that highly concentrated ingredients can be absorbed into the skin and act quickly and accurately, moisturizes the skin and provides a non-heavy feel and rich nutrition, making it a firming serum that even early-anti-agers can use without burden.
* Recommandation
People concerned about dull skin
Those concerned about uneven skin texture
Those who want to improve skin elasticity
* How To Use
After washing your face, prepare your skin texture with toner, pump an appropriate amount, spread evenly on problem areas, and pat lightly to absorb.
#If the color becomes darker, it does not mean there is a problem with the product, but its effectiveness may be somewhat reduced.
Please use it as soon as possible after purchase.
It is best to use it within 1 to 2 months after opening.
* Caution
· When using around the eyes, be careful not to get it into your eyes.
· As there may be a sensitive reaction to retinol, a patch test is recommended before use.
· If used during the day, skin sensitivity may increase, so we recommend using it at night.
(If using during the day, use sunscreen together.)
· Do not use in combination with scrubs, exfoliating products, or vitamin C products.
* What is retinol?
- A type of vitamin A
- Ingredients also called pure vitamins
* High-content real retinol serum
Neogen Dermalogy Real Retinol Serum is a wrinkle-improving functional cosmetic that provides more elasticity and smoother care with highly concentrated retinol ingredients.
* Yellow Mild - Milk
Essence formulation
The mild milk formula leaves a refreshing and moist finish without stickiness.
# Store in a cool place, avoiding ultraviolet rays. Some changes in color are due to the characteristics of retinol, which is sensitive to light and heat, and the characteristics of highly concentrated products, and are not a problem with the product.
- Apply retinol ingredient! Optimized anti-aging serum
Highly concentrated serum that creates firm and shiny skin
- Contains plant-based ingredients that relieve skin irritation
Provides moisture to prevent irritation caused by dry skin.
- Even higher effectiveness!
Mild milk essence that reduces irritation
The mild milk essence formulation, designed so that highly concentrated ingredients can be absorbed into the skin and act quickly and accurately, moisturizes the skin and provides a non-heavy feel and rich nutrition, making it a firming serum that even early-anti-agers can use without burden.
* Recommandation
People concerned about dull skin
Those concerned about uneven skin texture
Those who want to improve skin elasticity
* How To Use
After washing your face, prepare your skin texture with toner, pump an appropriate amount, spread evenly on problem areas, and pat lightly to absorb.
#If the color becomes darker, it does not mean there is a problem with the product, but its effectiveness may be somewhat reduced.
Please use it as soon as possible after purchase.
It is best to use it within 1 to 2 months after opening.
* Caution
· When using around the eyes, be careful not to get it into your eyes.
· As there may be a sensitive reaction to retinol, a patch test is recommended before use.
· If used during the day, skin sensitivity may increase, so we recommend using it at night.
(If using during the day, use sunscreen together.)
· Do not use in combination with scrubs, exfoliating products, or vitamin C products.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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