Order precautions
※ Precautions when handling ※
· Due to the nature of natural leather, there may be fine wrinkles, spots, pores, scratches, etc. This does not constitute a defect
Please purchase carefully after confirming that this does not constitute a reason for exchange or return.
Due to the nature of the material, exposure to moisture may cause water loss and color transfer to light-colored socks or feet. If the leather becomes wet due to rain, snow, or moisture, wipe it with a dry towel or mat.
Please wipe it with a dry cloth.
· Please be careful as the leather may deform when dried in direct sunlight or strong heat.
· If the product is dyed with suede or leather chemicals, please be careful as color transfer may occur on brightly colored clothing.
**This bucket bag is made with the natural and soft feel of dark brown suede leather that gets darker the more you
use it, and the brass-colored decoration creates a comfortable mood.
Empress Korea is an authorized retailer and an official registered company in Korea.
* All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
* Delivery times typically range from 2 to 5 business days without 3 to 5 processing days when using UPS, although some countries may experience longer delivery times depending on country-specific situations. Korea Post takes approximately 10 to 12 days after the preparation period. K-Packet delivery usually takes 8 to 16 days. In the case of K-Packet, we offer cheap shipping at the expense of long days. However, the maximum deliverable weight is 2 kg and is limited to some countries.
although some countries may experience longer delivery times depending on country-specific situations. If you want to use K-Packet the limit of K-packet is 2 kg. If you want to buy a lot, divide the order into several parts.
* Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
* Delays or customs duty charges. If your package is returned to us by your country customs, we don't issue any refund.
* In case of change-of-mind returns, we don't accept refunds.
* Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea.
* In the event of a dispute, Empress Korea's decision shall be final and conclusive.
