Jeongdam initial engraved Bangjja Yugi 1 set of cutlery, 1 spoon + 1 chopsticks gift set
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
It will be a special, touching and unforgettable gift, the only one in the world ♥
It is clearly engraved with an advanced laser engraving machine and cannot be erased.
The engraving details are engraved on both spoons and chopsticks.
If you purchase multiple items, please order separately.
Easier and healthier if you know how to use it
How to use Bangjja Yugi spoon and chopsticks
Q
This was my first time receiving Bangjja Yugi.
When using for the first time, dilute 2 tablespoons of vinegar in 1L of
lukewarm water and soak for about 10 minutes, then wipe with detergent on a green
scrubber and rinse thoroughly.
It stains the Bangjja Yugi spoon and chopsticks!
Q
Bangjja Yugi spoon and chopsticks may stain or discolor during use. Due to the oxide
film formed when metal meets air, remove the stain with
a
dry scrubber and then wash the spoon and chopsticks in running water with dishwashing detergent.
This is a natural phenomenon of color change.
You can easily remove stains.
The more Bangjja Yugi spoon and chopsticks are cleaned and tamed, the more they acquire a luxurious golden color.
How should I store it?
First, completely remove moisture and moisture from the cleaned Bangjja Yugi spoon and chopsticks.
After wrapping the well-cleaned dry dish in newspaper, store it in a sealed zipper
bag to prevent air from passing through.
Precautions for use
■ If you store strongly irritating foods (soy sauce, vinegar, etc.) for a long time, discoloration
may occur.
■ Using a strong scrubbing brush may damage the surface.
■ Bangjja Yugi metals are non-ferrous metals and can change color to red when heated.
■ Do not place in a gas range, microwave oven, electric rice cooker, or dishwasher.
Precautions when exchanging/returning
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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