ETUDE SoonJung pH 6.5 Whip Cleanser 150ml
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
- WHIPPED CREAM-TEXTURED FACE WASH CLEANSER (Mild & soft bubble type) with weakly acidic bubbles for moisturizing facial cleansing, decreases the friction with skin, mildly washing facial skin
- CRUELTY-FREE, FRAGRANCE-FREE, PARABEN-FREE! Free of animal materials, mineral oil, color additives, synthetic perfume, polyacrylamide, silicone, imidazolidinyl urea, triethanolamine, surfactant and paraben
- SKIN BARRIER PROTECTION & SOOTHING CARE: We have investigated in finding the causes of sensitive skin such as dryness and weakening of the skin such as dryness and weakening of the skin barrier to bring out solutions to healthy skin care. It contains “Panthensoside”: Panthenol (Protection of skin barrier & maintenance of hydration) + Madecassoside (Soothing effect for irritated skin)
- DERMATOLOGICALLY TESTED! This product has passed various skin tests to verify its hypo-allergenic formula. NON-COMEDOGENIC! Tested on skin to prove that the product does not cause breakouts or make the skin worse. HYPO-ALLERGENIC! Patch test completed to measure the scale of irritation on skin
- NON-IRRITATING, LOW pH FORMULA (WEAKLY ACIDIC): SoonJung’s formula helps women and men’s skin to maintain the correct, low pH level. Chemicals with an alkaline pH are detrimental to skin’s protective barrier, making it more prone to dryness and other various external factors. Low pH products calm down, rejuvenate (anti-aging effect) and take care of your sensitive skin
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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