espoir The brow Balance Pancil
Unlike others who buy outdated, bulk items from trade shows, we, as proud Koreans, source directly from Korean manufacturers. We are not a foreign-operated site or a platform for third-party sellers like Amazon or Coupang. Every product we offer is personally selected and supplied by us, ensuring freshness, quality, and authenticity.
For over 14 years, we have been committed to delivering unparalleled quality and trust, setting ourselves apart from discount stores or platforms offering uncertain products. As a directly managed business, we focus on providing excellence and craftsmanship, not low prices. Our mission is clear: to serve those who value luxury, authenticity, and reliability above all else.
We are fully committed to ensuring the authenticity of all our products. In the unlikely event that any product you receive is found to be non-authentic, we will offer a full refund with no questions asked, as part of our dedication to your satisfaction and trust.
Our team is proudly 100% Korean, and we personally stand behind the quality of every product we offer. Each item is a reflection of our dedication to excellence and our commitment to delivering only the best to our customers.
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Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
From the narrow line to the wide side
The Blow Balance Pencil that anyone can draw easily
*So it was difficult to draw
If the pencil lead is thick, the texture is not good.
Too thin a seam takes too long to fill in the eyebrows
When filling, I have to fill it with shadow again.
So we made a triangle.
*shape balance
Innovative slip triangle shape makes brow drawing easy and stable even for beginners
*Because it is a slim triangular pencil, you can feel the delicate and clear advantages of a thin pencil and the quick and comfortable advantages of a thick pencil at the same time.
*Delicate lines with sharp edges
Rich face with wide flat part
Rich texture with a sharp brush
*Grip balance
It fits snugly in the hand and has an excellent grip, and there is no worry about rolling or dropping it.
-Improved lid breakage & cracking of existing containers with thick caps
-Easy-to-grip, non-rolling diagonal angled design
-Durable and durable premium container
*Texture balance
The brow with even color
Even if applied several times, the color is evenly distributed without clumping.
delicate expression
*Color balance
*How to balance
1. Draw a guide with a line using the narrow edge surface.
2. Fill in the voids of the eyebrows with a wide flat surface.
3. Trim the eyebrows with the built-in screw brush.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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