Chloe bag- Cocoa
Chloe bag- Cocoa
* Delivery times typically range from 6 to 12 business days, although some countries may experience longer delivery times depending on country-specific situations. K-Packet delivery usually takes 8 to 16 days. In the case of K-Packet, we offer cheap shipping at the expense of long days. However, the maximum deliverable weight is 2 kg and is limited to some countries.
Therefore, if you want to use this service for bulk shipping, we recommend that you pay in multiple installments. Please note that 400g of packaging box and subsidiary materials are added to each delivery.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
Exceptional Material Quality
Our product is crafted from premium artificial leather, meticulously designed to replicate the feel and appearance of natural leather. This high-grade material ensures both durability and a sophisticated look, making it an ideal choice for those who appreciate the elegance of leather without the ethical concerns.
Please note that due to the inherent properties of the fabric, you may observe natural wrinkles and creases. These are not flaws but rather characteristic features of the material that enhance its authentic appeal. We strive to maintain the highest quality in our products, and these aspects are a testament to their natural-like appearance.
Exchange and Return Policy
We want to ensure your complete satisfaction with our products. However, it's important to understand that if you wish to exchange or return the item due to the aforementioned natural characteristics, round-trip shipping costs will be your responsibility. This policy helps us maintain fairness and efficiency in our operations.
Each item is treated with a special process to minimize the unique scent often associated with new fabric. While we ensure that your product is deodorized before dispatch, in rare cases, some scent may linger. If this occurs, we recommend storing the product in a well-ventilated area for 1-2 days to naturally dissipate any remaining odor, ensuring a fresh and pleasant experience.
In our commitment to delivering excellence, all "Back to Basics" products are carefully packaged in a dust bag. This thoughtful packaging is designed to protect your purchase during shipping and handling, ensuring that it arrives in immaculate condition, ready for you to enjoy.
Our dedication to quality, combined with these thoughtful details, makes our artificial leather products a luxurious yet responsible choice for the discerning consumer.