PETHROOM Healing Brush
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
-Non-irritating and zero skin damage for comfortable massage thanks to the patented method to prevent hair flying!
-Brush and massage in one!
1. When dead hair mixes with regular fur, it promotes sebum secretion.
2. Dead hair living inside the coat breeds bacteria and causes skin diseases.
3. For cats! Grooming causes dead hair to enter the body, creating hairballs.
4. If dead hair continues to accumulate, it may cause itchiness.
Taking care of your pet’s fur is not an option, it is a necessity.
A. Pets have thin skin, so they may experience injuries when using an irritating brush.
It takes time to get used to using a non-irritating comb.
Q. When is the appropriate time to remove dead hair?
A. It is recommended to brush your hair once a day for 2 to 3 minutes.
If you brush once or twice a week for a long time, it may be unpleasant for your pet.
Q. Can you untangle hair?
A. The structure is optimized for removing dead hair, so the effect of removing tangled hair may be minimal.
If dead hair is left unattended, bacteria will multiply and irritate the sebaceous glands, creating a musty smell.
Removes dead hair with a gentle massage using non-irritating silicone protrusions.
It removes sebum that causes odor and itchiness and stimulates hair roots to help grow shiny hair.
It may cause pain to your pet, so use it gently while rubbing.
Also, please be careful as too frequent use may irritate the skin.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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