THE OFTN. edito bag M_2 colors
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
Premium Quality Material
- Material: Crafted from 100% genuine cow leather, this product boasts exceptional durability and a luxurious feel.
Spacious Design
- Dimensions: Measuring 300mm in width, it offers ample space.
- Laptop Storage: Easily accommodates a 13-inch laptop, ensuring practicality for professionals on the go.
Functional Features
- Compartments: Features external compartments, including a three-section node for organized storage.
- Straps: Comes with two types of straps for versatile carrying options.
- Design: The soft and robust design ensures both comfort and longevity.
Unique Aesthetic
- Natural Beauty: The natural characteristics of leather mean each piece is unique. Variations like small holes, spots, and texture differences are hallmarks of genuine leather.
- Craftsmanship: The distinctive beauty and individuality of each item are a testament to the meticulous craftsmanship involved.
Durability and Maintenance
- Metal Accents: Long-term use may lead to some peeling of metal plating, a natural occurrence that adds character.
- Workmanship: The artisans' skill is evident in the detailed work, though slight irregularities are part of the product's charm.
- Care Advice: To maintain its pristine condition, avoid exposure to strong chemicals and extreme temperatures. For storage, it's advisable to cool the product and then place it in a dust bag.
Customer Satisfaction
- Quality Focus: We are committed to producing high-quality items and value customer feedback.
- Note: If you have specific concerns or preferences regarding leather's natural variations, please feel free to reach out to us. Your satisfaction is our priority.
Country of origin KOREA
This exquisite leather product, with its blend of style, functionality, and unique character, is an ideal choice for those who appreciate quality and elegance in their accessories.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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