PRODUCT DETAILS
Premium Materials & Design Details
- Leather Quality: Crafted with 100% premium cow leather, ensuring durability and a luxurious feel.
- Lining: The interior is lined with polytwill, a fabric known for its resilience and sleek finish.
- Decoration: The bag features metal plating, adding a touch of elegance and sophistication.
Dimensions & Functionality
- Body Size: The bag's width measures 21cm, a perfect size for daily essentials.
- Shoulder Design: The vertical height from the body opening to the top handle is 9cm, designed for ease of carrying.
- Strap Length: A 108cm strap allows for comfortable shoulder or cross-body wear.
Interior & Exterior Features
- Internal Pocket: A convenient internal pocket is included for organization.
- Functional Details: Hooks and rings ensure the bag maintains its shape, while a metal bag foot protects the bottom. The shoulder line features minimal incisions for a sleek look.
- Unique Elements: The bag boasts a logo engraving and a signature candle holder decorative belt.
Special Considerations & Care Instructions
- Natural Leather Qualities: Please note that natural wrinkles may occur due to the signature handle design and the flat texture of FG leather. Leather products may show natural characteristics like pores, spots, or variations in texture.
- Canvas Material: In canvas variants, there may be a mix of miscellaneous threads.
- Stitching: Brightly colored stitches are a feature, though they may not form a completely consistent line.
- Buckle Sticker: The transparent sticker on the buckle may be removed during inspection; its absence does not indicate a used product.
- Plating Durability: The plating on metal ornaments may peel off with usage.
- Comfort and Wear: Wrinkles at the shoulder-body connection are natural and enhance comfort.
- Color Transfer: Be cautious of color transfer when in contact with dark or faded materials.
- Cleaning and Storage: Use a leather cleaner for maintenance and avoid harsh detergents. For storage, fill the inside and use a dust bag to maintain shape.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an official registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
- Delivery times typically range from 2 to 5 business days without 3 to 5 processing days when using FedEx or UPS, although some countries may experience longer delivery times depending on country-specific situations.
- Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products, production begins after ordering, so it takes a week for the United States and 15 to 30 days for delivery to the rest of the world.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
- Please note that certain countries or regions may not be eligible for shipping of specific items.
- When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
- Delays or customs duty charges. If your package is returned to us by your country customs, we do not issue any refund, and the package will not be reshipped.
- In case of change-of-mind returns, we don't accept refunds.
- Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund.
- empresskorea.com is not responsible for post parcels once it leaves Korea.
- In the event of a dispute, Empress Korea's decision shall be final and conclusive.
Collaboration works by top Korean designers
Discover unparalleled designs created by the finest designers of Korea, exclusively crafted on order for our own brand.
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