Having sensitive skin, I’ve struggled to find the perfect toner. This one’s delicate and refreshingly hydrating; it feels like my face is kissing a spring breeze! No more redness—just clarity!
Rated 4 out of 5
Lihua Kwan from Miri, Malaysia (verified owner)–
Unleashing the earthy aroma of tea tree, this toner imbues my face with revitalizing clarity. Ideal for temperamental skin after long beach days.
Stepping into a verdant grove with each application, SecretKey Fresh Toner whispers tranquility to my complexion. Unlike many toners that feel like an unnecessary afterthought post-cleansing, this gem transforms the mundane into a sacred ritual. Its soft tea tree fragrance wafts softly—inviting and grounding at once—as it smooths away traces of city living’s exhaust. Living in Toronto’s unpredictable weather can be ruthless on skin; however, I found solace in this subtly acidic marvel that restores pH harmony effortlessly. Compared to other watery offerings which often lack depth or lasting hydration, SecretKey delivers noticeably plush moisture alongside delicate calming effects while banishing redness like an oasis against the urban sprawl.
Rated 4 out of 5
Emma from Toronto, Canada –
I’ve been using the SecretKey Fresh Toner for a few weeks now, and I love how refreshing it feels. My skin looks healthier and smoother than ever.
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退货 + 换货
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
All clothing, hats, and accessory products are not eligible for exchanges or refunds due to size, color, or change of mind.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address: 606 Kaiser, 12 Buheungbuk-ro, Bupyeong-gu, Incheon, Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us: Email: [email protected]
Clara Jansen from Amsterdam, Netherlands –
Having sensitive skin, I’ve struggled to find the perfect toner. This one’s delicate and refreshingly hydrating; it feels like my face is kissing a spring breeze! No more redness—just clarity!
Lihua Kwan from Miri, Malaysia (verified owner) –
Unleashing the earthy aroma of tea tree, this toner imbues my face with revitalizing clarity. Ideal for temperamental skin after long beach days.
佐藤理香 from 日本, 京都 –
最初はこのトナーが本当に効果的なのか疑っていました。しかし、使い始めてからというもの、肌の潤い感と落ち着き具合に驚いています。ティーツリーエキスが入っているおかげで、私の敏感肌も赤みが引いて穏やかになりました。一度に複数の効果を実感できることにも感動!洗顔後すぐ使用し、小さなコットンパッドに適量を浸して5分置くと、更なるリフレッシュ感を味わえます。これは欠かせないアイテムになる予兆です。
Nia Munroe from Toronto, Canada (verified owner) –
Stepping into a verdant grove with each application, SecretKey Fresh Toner whispers tranquility to my complexion. Unlike many toners that feel like an unnecessary afterthought post-cleansing, this gem transforms the mundane into a sacred ritual. Its soft tea tree fragrance wafts softly—inviting and grounding at once—as it smooths away traces of city living’s exhaust. Living in Toronto’s unpredictable weather can be ruthless on skin; however, I found solace in this subtly acidic marvel that restores pH harmony effortlessly. Compared to other watery offerings which often lack depth or lasting hydration, SecretKey delivers noticeably plush moisture alongside delicate calming effects while banishing redness like an oasis against the urban sprawl.
Emma from Toronto, Canada –
I’ve been using the SecretKey Fresh Toner for a few weeks now, and I love how refreshing it feels. My skin looks healthier and smoother than ever.