Aaliyah Smith from Toronto, Canada (verified owner)–
Being a mother in chilly Toronto, I sought comfort for my baby’s delicate skin. ZEROID cream was our miracle—absorbs quickly and feels nourishing! Highly recommended!
Rated 4 out of 5
Isabel Rodríguez from Madrid, España (verified owner)–
Desde que probé la Crema Soothing Zeroid, mi experiencia con el cuidado de la piel ha cambiado completamente. Vivo en Madrid, donde el clima a veces puede ser despiadado para las pieles sensibles. Esta crema ligera es todo lo que necesitaba; se absorbe rápido y no deja esa molesta sensación grasosa típica de otros productos similares. He notado cómo rehidrata profundamente sin irritaciones gracias a su tecnología MLE®. Antes utilizaba otras cremas llenas de químicos e ingredientes artificiales pero me provocaban brotes horribles. Este producto está hecho para cualquier tipo de edad, incluso mis hijos disfrutan del beneficio calmante sobre sus delicadas dermis después del sol o tras ducharse.
Rated 5 out of 5
Léa Cormier from Strasbourg, France (verified owner)–
Après l’utilisation de la crème ZEROID, ma peau réactive semble apaisée et revigorée. La texture légère pénètre rapidement sans résidu, parfaite pour tous les jours.
Rated 5 out of 5
Mariana Gomes from Curitiba, Brasil –
Fiz uso do ZEROID Soothing Cream e posso afirmar que ele superou minhas expectativas! Tive problemas com a pele seca devido ao clima frio de Curitiba, e esse creme realmente trouxe alívio imediato. A textura leve é incrível; absorve rapidamente sem deixar aquela sensação pegajosa que alguns produtos causam. Senti minha pele mais nutrida e equilibrada após poucos dias de aplicação regular. O fato dele não conter fragrâncias ou corantes também me deixou tranquila, já que tenho uma pele sensível. Recomendo para todas as idades, até mesmo para os pequenos da casa.
Rated 4 out of 5
Emma from London, UK –
This cream has been a lifesaver for my dry skin. It absorbs quickly and leaves no greasy feel, perfect for daily use.
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退貨 + 換貨
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
All clothing, hats, and accessory products are not eligible for exchanges or refunds due to size, color, or change of mind.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address: 606 Kaiser, 12 Buheungbuk-ro, Bupyeong-gu, Incheon, Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us: Email: [email protected]
Aaliyah Smith from Toronto, Canada (verified owner) –
Being a mother in chilly Toronto, I sought comfort for my baby’s delicate skin. ZEROID cream was our miracle—absorbs quickly and feels nourishing! Highly recommended!
Isabel Rodríguez from Madrid, España (verified owner) –
Desde que probé la Crema Soothing Zeroid, mi experiencia con el cuidado de la piel ha cambiado completamente. Vivo en Madrid, donde el clima a veces puede ser despiadado para las pieles sensibles. Esta crema ligera es todo lo que necesitaba; se absorbe rápido y no deja esa molesta sensación grasosa típica de otros productos similares. He notado cómo rehidrata profundamente sin irritaciones gracias a su tecnología MLE®. Antes utilizaba otras cremas llenas de químicos e ingredientes artificiales pero me provocaban brotes horribles. Este producto está hecho para cualquier tipo de edad, incluso mis hijos disfrutan del beneficio calmante sobre sus delicadas dermis después del sol o tras ducharse.
Léa Cormier from Strasbourg, France (verified owner) –
Après l’utilisation de la crème ZEROID, ma peau réactive semble apaisée et revigorée. La texture légère pénètre rapidement sans résidu, parfaite pour tous les jours.
Mariana Gomes from Curitiba, Brasil –
Fiz uso do ZEROID Soothing Cream e posso afirmar que ele superou minhas expectativas! Tive problemas com a pele seca devido ao clima frio de Curitiba, e esse creme realmente trouxe alívio imediato. A textura leve é incrível; absorve rapidamente sem deixar aquela sensação pegajosa que alguns produtos causam. Senti minha pele mais nutrida e equilibrada após poucos dias de aplicação regular. O fato dele não conter fragrâncias ou corantes também me deixou tranquila, já que tenho uma pele sensível. Recomendo para todas as idades, até mesmo para os pequenos da casa.
Emma from London, UK –
This cream has been a lifesaver for my dry skin. It absorbs quickly and leaves no greasy feel, perfect for daily use.