NMIXX - 2nd Single Album: ENTWURF
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
We are a Korean company that is officially registered in Korea and we take pride in selling authentic Korean K-pop albums. We ship directly from Korea, ensuring that our customers receive their orders in a timely and reliable manner. As a reputable company, we guarantee the authenticity of our products and strive to provide the best customer service possible. Shop with confidence knowing that you are supporting a Korean company and receiving genuine K-pop albums from the source.
NMIXX - 2nd Single Album: ENTWURF
Your purchase quantity will count towards HANTEO & GAON Chart.
Authentic NMIXX Product
Release Date: September 20th, 2022
withmuu Pre-Order Benefit: May be sold out early
Event Period: ~September 18th, 2022 (23:59 KST)
- 1 Undisclosed Hologram Photocard (Random 1 out of 7)
Package Contents:
- 1 Photo Book (80P)
- 1 Lyrics Card (Folded)
- 1 CD-R
- 1 Photo Card (Random 1 out of 14)
- 1 Sticker
- 1 Folded Poster *First Press Only; while stocks last
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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