LocknLock Metro Cafe Ceramic Tumbler 500ml

Type: Tumbler

Regular price $50.63 USD $72.33 USD | Save $21.70 USD (30% off)
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Shipping calculated at checkout.
Unlike others who buy outdated, bulk items from trade shows, we, as proud Koreans, source directly from Korean manufacturers. We are not a foreign-operated site or a platform for third-party sellers like Amazon or Coupang. Every product we offer is personally selected and supplied by us, ensuring freshness, quality, and authenticity.
For over 14 years, we have been committed to delivering unparalleled quality and trust, setting ourselves apart from discount stores or platforms offering uncertain products. As a directly managed business, we focus on providing excellence and craftsmanship, not low prices. Our mission is clear: to serve those who value luxury, authenticity, and reliability above all else.
We are fully committed to ensuring the authenticity of all our products. In the unlikely event that any product you receive is found to be non-authentic, we will offer a full refund with no questions asked, as part of our dedication to your satisfaction and trust.
Our team is proudly 100% Korean, and we personally stand behind the quality of every product we offer. Each item is a reflection of our dedication to excellence and our commitment to delivering only the best to our customers.


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LocknLock Metro Cafe Ceramic Tumbler 500ml

Shipping

* All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.

* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.

CUSTOMS & IMPORT DUTY

    • Some countries may restrict the import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.
    • Delays or customs duty charges. If your package is returned to us by your country customs, we don't issue any refund. However, we offer store credit excluding shipping charges.
POSSIBLE DELAYS / UNCLAIMED PARCELS / FAILED DELIVERY
    • Please note, there may be extra customs clearance procedures for some countries depending on the particular customs office, which can cause delays from the original estimated time.
    • empresskorea.com is not responsible for unclaimed parcels. If the parcel is returned to empresskorea.com because it was unclaimed, we don't issue any refund.
    • Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea.

PRODUCT DETAILS

What is Metro?

The "Metro" series is designed for the urban lifestyle, catering to passionate consumers in their 20s and 30s who lead active, dynamic lives. Whether you're commuting or need a refreshing break, the Metro series adds a touch of style to your everyday routine.

Premium Ceramic Coating

The interior of the tumbler is coated with a premium ceramic layer, preventing any metallic taste and ensuring that it stays fresh and new without absorbing colors or odors.

Key Features

  1. Ceramic Coating

    • Preserves the original taste and aroma of your coffee, allowing you to enjoy the purest flavors.
  2. Double-Wall Vacuum Insulation

    • Made from STS304 stainless steel, this tumbler keeps your drinks at the perfect temperature for longer.
  3. Safe Tritan Material

    • The leak-proof cap is made from Tritan material, ensuring safety and convenience, even for takeout.
  4. Fits Vehicle Holders

    • The tumbler’s ergonomic design fits comfortably in your hand and is compatible with most car cup holders.

Product Information

  • Size: 88 x 88 x 173mm
  • Weight: 300g
  • Capacity: 500ml

Additional Benefits

  • 100% Ceramic Coating for Authentic Coffee Flavor:
    The interior ceramic coating eliminates any metallic taste, allowing you to fully enjoy the original flavor of your coffee. The beige ceramic interior also prevents odor and staining, keeping your tumbler clean and fresh for longer.

  • Keeps Your Coffee at the Perfect Temperature:
    The double-wall vacuum insulation helps maintain your drink's optimal temperature, whether hot or cold. In testing, it keeps beverages cold (10°C or lower) for up to 32 hours and hot (50°C or higher) for up to 6 hours.

  • Leak-Proof Design for On-the-Go Convenience:
    The screw-on cap made from Tritan material ensures a tight seal, making it easy to carry your tumbler without worrying about leaks.

  • Silent Stopper for Noise-Free Use:
    A silicone pad on the bottom prevents unnecessary noise when setting the tumbler down and ensures it stays stable without sliding.

FAQs

  • How should I care for my ceramic tumbler?
    To avoid scratches, clean with a soft sponge. Dishwasher use is not recommended as it may cause scratches due to contact with the machine. Avoid using sharp tools like metal straws or steel scrubbers. Do not apply excessive force, as it may cause damage.

  • Will the ceramic coating wear off easily?
    LocknLock's R&D center has conducted rigorous testing to ensure durability. The coating has passed a 2,300-cycle abrasion test with a 3kg load and achieved a hardness level of 9H on the pencil hardness scale.

Care Instructions

  • Avoid prolonged storage of beverages or delayed cleaning, as this can cause staining or odor retention.
  • Do not store salty foods like soups or sports drinks to prevent rust, decay, or corrosion.
  • Refrain from using dry ice or anything other than beverages for temperature maintenance.
  • Check for cracks or damage before first use, and clean with a soft sponge and mild detergent.
  • Avoid using harsh chemicals, abrasive cleaners, or metal utensils on the ceramic coating.
  • Do not use bleach, thinners, or benzene on the exterior of the tumbler.
  • Hand wash only; do not use a dishwasher or dryer as high heat may cause deformation or peeling of the coating.
  • Do not use the tumbler in the microwave or freezer.
  • Avoid contact with hard metal utensils that may damage the ceramic coating.
  • Do not use strong, sudden movements with a metal straw as this may dent the tumbler.
  • Do not rub the tumbler with hard objects like muddlers, as this can cause paint to chip or peel.
  • Hand cream or other chemicals may cause the paint to peel.
  • Discontinue use if the tumbler is deformed or damaged.
  • Keep out of reach of children.
  • Avoid dropping from high places or applying strong impacts to prevent damage to the vacuum insulation layer.
  • Do not fill with liquids above 90°C to ensure safe sealing.
  • After use, securely close the cap to prevent leaks and burns.

 

SHIPPING & RETURNS

Shipping and Delivery Information

Empress Korea is an authorized retailer and an officially registered company in Korea.

  • All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
  • Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
  • Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
  • Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
  • Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
  • We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
  • Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
  • We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
  • Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
  • Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
  • Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
  • In case of disputes, Empress Korea’s decision shall be final and conclusive.

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