PRODUCT DETAILS
## Description
An innovative pore elasticity care device that does not damage the skin. The Airshot uses Toning Poration™, an independently developed technology by Medicube. This technology irradiates high-voltage electricity to the skin for a very short time, forming fine holes without damaging the skin to improve its liveliness.
## Benefits
- Improvement in various skin problems- Clear effect of Airshot on pores, skin texture (unevenness), dead skin cells, glow, moisture
- Enhanced absorption of skin care products by 432%
- No maintenance cost, clean beauty without skin damage
- Use just 5 minutes a day
## Instructions
1. After washing your face, ensure your skin is dry before using the device.
2. Press and hold the power button to turn on the device.
3. Short press the button to choose a level (settings range from 1 to 5).
4. Use the desired method (tapping, sweeping, or brushing) on the skin, neck, or other needed areas.
5. Finish with your usual skincare products.
**Note**:
- When using the product for the first time, be sure to start from step 1. The smell of burning at the time of first use is a natural phenomenon that occurs when hairs are removed from the skin due to electrical stimulation. It will gradually disappear over time, so please use it with confidence.
## Safety and Certifications
Safe and eco-friendly skin care is made possible by a hygienic electric microneedle that can be used continuously without the risk of skin scratches or wounds. The device has obtained all KC·CE·FCC·RCMPSE certifications. Manufactured domestically from design to assembly.
## Frequently Asked Questions
**1. What is the Airshot usage cycle?**
In general, it is recommended to use 1-2 times a week, taking a 3-4 days break after each use.
**2. Is the burning smell when using Airshot okay?**
Yes, the burning smell is a natural, temporary phenomenon that occurs when the hairs on your skin are removed due to electrical stimulation. It gradually disappears during or after use, so it's safe to use.
**3. Can I use it on acne areas?**
Yes, but it is recommended to use the tapping method briefly on the affected area, followed by soothing basic care or a patch.
**4. Do I have to wash my face before using it?**
It is recommended to use the device on a clean, dry face to properly secure the skin passage.
**5. How long does it take for the skin passage created by Airshot to recover?**
Since the device doesn't injure the skin, there is no need for a separate recovery period. If irritation remains, it generally disappears within 1-2 days.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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