THE OFTN. edito bag S_2colors
Shipping
* Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products take a week for the United States and 14 days for delivery to the rest of the world.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
CUSTOMS & IMPORT DUTY
PRODUCT DETAILS
Premium Materials
- Main Material: Crafted from 100% high-quality cow leather.
- Lining: The interior is lined with durable polyester.
- Metal Accents: Features high-grade decorative metal for an elegant finish.
Dimensions and Design
- Size: With a width of 25cm, it is compact yet spacious.
- Compatibility: Specially designed to accommodate iMed Air Male Size devices, ensuring a perfect fit.
- Branding: Adorned with the distinguished Deakin Signature Decoration for a touch of sophistication.
- Durability: The leather is scratch-resistant, ensuring longevity and maintaining appearance.
Natural Leather Characteristics
- Unique Textures: Lizard Matin leather boasts a natural, subtle grain, contributing to its understated elegance.
- Variations: As with all natural materials, variations such as minor imperfections or subtle differences in quality are inherent and add to its unique character.
- Assurance: For those concerned about these natural traits, we assure you of the leather's premium quality. Feel free to contact us with any queries.
Care and Maintenance
- Usage Note: The metal decorations may show signs of wear with use, which is a normal occurrence.
- Leather Care: Exposure to moisture and steam is natural for leather products. However, care should be taken in environments with extreme conditions.
- Cleaning Advice: In case of contact with substances, use a specialized leather cleaner for maintenance. This will ensure the leather remains in excellent condition.
Customer Service
- Quality Guarantee: We at [Napton] ensure that no used or worn-out products are accepted.
- Emergency Care: In rare cases of discoloration or damage, please reach out to us for assistance.
- Aftercare: Your purchase includes dedicated aftercare support, ensuring your satisfaction with our product.
This meticulously crafted leather item combines elegance, functionality, and resilience, making it a superb choice for those who value quality and style in their accessories.
SHIPPING & RETURNS
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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