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We are using SF express.
HK & Macau: 7-9 business days
China & Wordwide: 10-15 business days
CUSTOMS & IMPORT DUTY
• Some countries may restrict import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.
• Delays or customs duty charge. If your package is returned to us by your country customs, we will issue a partial refund with the original shipping fee* deducted from your total payment.
POSSIBLE DELAYS / UNCLAIMED PARCEL / FAILED DELIVERY
• Please note, there may be extra custom clearance procedures for some countries depending on the particular customs office which can cause delays from the original estimated time.
• empresskorea.com is not responsible for unclaimed parcels. If the parcel is returned to empresskorea.com because it was unclaimed, a refund will be issued after a deduction of the original shipping fee*.
• Failed delivery due to an incorrect address and/or lost parcel due to handling of recipient country's postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea or Macau.
2. Can I return or exchange an item?
You can absolutely return your items within 7 days after receiving it as long as it’s undamaged, unused and contained in its original packaging.3. How can I get my refund?
When you refund items you will receive store credit equivalent to the refunded amount and you can use them anytime on any items.
테스트해보고, 최고다 싶어서 구매했어요. 부드러운 흡수력, 기능성에 비해 끈적함 무거움 전혀 없어서 더 맘에 들고요. 하나는 욕실에 하나는 핸드로션용으로 두고 쓰셔도 되어요. 핸드로션으로도 아주 제격이예요. 여름철에는 세라마이드 젤타입으로 나온제품 좋고 3계절용으로는 이 로션으로 충분할 것 같아요. 요즘 평생아이템이라는 말이 난무하는데, 이 제품이야 말로 리얼 평생아이템입니다.
세번째 사는 일리윤 세라마이드 아토 로션 이네요 이번에는 아예 대용량으로 주문해봤어요 다른것보다 무향이라서 아이들 발라주기도 너무 좋네요 발림성은 유분기 많이 없고 바르고 나서도 끈적임이 없어서 그 점이 제일 좋은것 같아요 아이들만 처음에 쓰다가 요즘은 온가족 다 같이 사용하고 있는 제품이예요~~~