OFFERS INTENSE MOISTURIZATION : The Saem face moisturizer with Harakeke Extract offers better moisturization than aloe. The face cream helps renew the skin cells and strengthens the moisture barrier. This hydrating face cream for dry and oily skin keeps the dry and dull skin soft, hydrated and dewy, and nourished even in dry weather.
MAINTAINS OIL-MOISTURE BALANCE : Our oily skincare offers intense moisturization and cleanses the pores to allow maximum absorption of nutrients. This pore refining anti-aging face moisturizer regulates oil secretion and controls moisture evaporation while tightening the pores to offer a youthful, shine-free glow.
FRESHINING AND VEGAN INGREDIENTS : The Saem Urban Eco Harakeke Cream is enriched with New Zealand Manuka Honey, Calendula Flower Extract, Aquaxyl from birch trees, and Harakeke Extract to deliver moisture and water to dry skin. This vegan face cream helps retain water along the skin crevices to give you softer and hydrated skin.
LIGHTWEIGHT FRESH GEL CREAM FOR SOFT & YOUNGER LOOKING SKIN : This face hydrating moisturizer with nourishing vegan ingredients helps to improve skin elasticity by diminishing the appearance of wrinkles. Our hydrating face cream for women reverses signs of aging and provides essential nutrients for nourishment and rapid tissue repair.
EASY TO USE GEL-TYPE FORMULA : The gel texture is quickly absorbed by your skin without making it look oily.
[HOW TO USE] After using toner or serum, take an adequate amount of cream on your palm then, gently apply it onto the face and neck. Lightly pat for skin absorption.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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