The #1 Award Winning Toner on Korea’s popular Hwahae skincare app is enriched with skin-boosting ingredients from the deep sea island of Ulleung-do.
The natural mineral sea water aids in providing moisture and balancing oil production for a healthy and hydrated complexion. The patented HATCHING EX-07 is an enyzyme-based peeling ingredient that is an effective daily exfoliator that gently resurfaces the skin. Panthenol, betaine, and allantoin effectively calm and soothe skin to prevent irritation while also refining the skin for a smooth and soft feel.
The natural mineral sea water aids in providing moisture and balancing oil production for a healthy and hydrated complexion. This minimal, clean formula is free of parabens, sulfates, mineral oil, added fragrance, and artificial color.
Consists of 74 natural derived minerals from deep sea waters of Ulleungdo Island, Dokdo Line help soothes the skin irritated by external environment and keeps skin hydrated by filling it up with moisture.
[HOW TO USE] After cleansing, dispense a proper amount to cotton pad and gently wipe across facial area along the skin texture. Or fully soak cotton pad with the toner and apply onto irritated area as a soothing pack.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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