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All of our products are Korean products and shipped from South Korea.
Estimated delivery: 5 days to the United States, 7 days to Europe, and up to 9 days to other regions.
✅ All items are sourced in Korea and ship directly from Seoul.
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Revitalize your skin with the NEEDLY Cicachid Chilling Pad! Infused with a potent blend of 850,000ppm cypress water and 20,000ppm sicachid, this 100% vegan cotton pad soothes and hydrates even the most sensitive skin. Free from artificial fragrances and pigments, it's perfect for tackling acne and irritation while delivering a refreshing, calming experience. Treat your skin to the gentle care it deserves!
Soothing that moistens your skin after being tired from external irritation.
It contains 850,000ppm of cypress water and 20,000ppm of sicachid.
100% pure cotton pad that has been certified as vegan.
Artificial fragrances and pigments are not added so that even sensitive skin can be used safely.
Dermatologist Tested by Korea Testing & Research Institute
[HOW TO USE] After washing your face, gently wipe your entire face except for your eyes in the first step of skincare.
Customer Reviews
Rated 4.45 out of 5 based on 11 customer ratings
Based on 12 reviews
Rated 5 out of 5
Matteo from Roma, Italia –
Mentre cercavo sollievo per il mio viso infiammato, questo pad mi ha dato un abbraccio fresco e rinfrescante. Sono rimasto colpito dalla purezza degli ingredienti.
Rated 4 out of 5
Yuki Nakamura from Berlin, Deutschland –
Ich habe das NEA Cichoric Kühlpad in meine tägliche Pflege aufgenommen und war beeindruckt. Die Erfrischung, die es bringt, ist unvergleichlich. Am Ende eines langen Tages genieße ich den sanften Kuss des Cypressenwassers auf meinem Gesicht. Während andere Produkte mir Irritationen bereitet haben, kann ich dieses Pad bedenkenlos verwenden – ideal für empfindliche Bereiche! Mir gefällt besonders der Gedankenansatz der veganen Inhaltsstoffe; dazu fühlt sich das organische Baumwollmaterial an wie eine zarte Umarmung meiner Haut.
Rated 4 out of 5
Sigrid from Oslo, Norway –
Wow, what an indulgence! The moment the Cicachid pad touches my face in sunny Oslo, a cool wave rushes over. This is bliss wrapped in pure cotton—absolutely free of harsh chemicals and heavy fragrances!
Rated 5 out of 5
Astrid from Amsterdam –
Hee, jullie! Dus laatst heb ik die NEEDLY Cicachid Chilling Pad geprobeerd en wow, wat een ontdekkingsreis voor mijn gezicht! Die cypreswaterachtige stoffen geven echt een relax gevoel. Geen kunstmatige troep erbij ook; dat is alvast chill met al die goedkope huidproducten in de markt tegenwoordig. Neem gewoon zo’n katoenen pad (ja het vegan). Werkt super goed als je dag veel te warm of druk was—alsof iemand even voorzichtig over je wangen veegt zonder gedoe!
Rated 4 out of 5
Saoirse from Florence, Italy (verified owner)–
Finalmente, una scoperta che coccola. Questa pad perfetta si adatta alle necessità di chi affronta giorni stressanti: il conforto è immediato e persistente.
Rated 4 out of 5
Lila Martinez from Chicago, USA –
At first, I was hesitant to trust the claims surrounding NEEDLY’s Cicachid Chilling Pad. The promise of a calming touch without any artificial additives intrigued me yet left me skeptical. After giving it a whirl post-workout in vibrant Chicago summers, I couldn’t believe how quickly this pad soothed my flushed skin! There’s something rejuvenating about that potent cypress water and Sicachid mix—definitely feels natural as well with its pure cotton essence embraced by vegans too! Knowing it’s dermatologist tested adds further peace of mind. This could just be your ally against heat-induced fatigue if you choose wisely.
Rated 5 out of 5
Jasper Eliott from Vancouver, Canada –
Absolutely enchanting! After just one use of the Needly Cicachid Chilling Pad, I felt rejuvenated. The lush infusion of cypress water worked wonders for my sensitive skin—no irritations at all!
Rated 4 out of 5
Jessica Chen from Toronto (verified owner)–
Initially, I was rather doubtful about how a simple pad could transform my skincare routine. However, after trying the Needly Cicachid Chilling Pad for several days, my perspective has completely shifted. The cooling sensation felt revitalizing on those sweltering summer evenings! My skin often rebels against products laden with chemicals and scents but not this time—there were zero irritations or flare-ups. Crafted from organic cotton and infused with concentrated cypress water & sicachid extracts took me by pleasant surprise; everything feels more genuine and soothing without artificial fragrances messing around. Never thought I’d rave over a pad before—definitely consider integrating it into your nightly self-care regimen.
Rated 5 out of 5
Anouk Van Dijk from Amsterdam, Nederland (verified owner)–
Na een lange dag is dit de verfrissing die ik zocht! Het voelt zacht aan en hydrateert fantastisch. Geen prikkeling meer, alleen rust.
Rated 5 out of 5
Cassidy Heartfield from Toronto (verified owner)–
The Cicachid Chilling Pad completely reshapes my approach to skincare! Hailing from Seoul but enjoying the whirlwind of life in Toronto, I first thought, how could a pad work miracles on tired skin? After testing it out for days filled with heat and harsh winds, I realized that cypress water might just be nature’s little treasure. Unlike typical beauty patches drowning you in fragrances or dyes, this one’s all about pure cotton comfort sans those chemicals; totally safe for delicate types like myself! Layering a moisturizer afterwards left me glowing as if kissed by an afternoon sun. Truly something splendid amid noise-crowded city moments – packed its relief close wherever I wandered.
Rated 5 out of 5
Cassidy Lovett from Vancouver –
I stumbled upon the Cicachid Chilling Pad during a bustling weekend in Vancouver. After an outdoor concert left my skin irritated and sore, this pad worked wonders! The refreshing cypress water gave me instant relief; it felt like nature wrapping around my face in calm serenity. As someone prone to allergies, I’m grateful there are no added fragrances – pure comfort at its finest!
Rated 4 out of 5
Helena Alves from Nova Iorque (verified owner)–
Recentemente, experimentei o Needly Cicachid Chilling Pad e a experiência foi além das expectativas. Assim que apliquei no rosto após um dia longo na cidade movimentada de Nova Iorque, uma sensação refrescante percorreu minha pele. A pad é imersa em água de cipreste e estava pronta para acalmar irritações inesperadas provocadas pela poluição do ar aqui nesta metrópole vibrante. Ao tocar os ingredientes naturais com esse toque delicado da pura seda vegana que permeia cada fibra desse pano clínico lindo – simplesmente impressiona! Adequada até mesmo para peles sensíveis como as minhas; sei agora qual será meu aliado diário em rotinas estressantes!
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
All clothing, hats, and accessory products are not eligible for exchanges or refunds due to size, color, or change of mind.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address: 606 Kaiser, 12 Buheungbuk-ro, Bupyeong-gu, Incheon, Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us: Email: [email protected]
Matteo from Roma, Italia –
Mentre cercavo sollievo per il mio viso infiammato, questo pad mi ha dato un abbraccio fresco e rinfrescante. Sono rimasto colpito dalla purezza degli ingredienti.
Yuki Nakamura from Berlin, Deutschland –
Ich habe das NEA Cichoric Kühlpad in meine tägliche Pflege aufgenommen und war beeindruckt. Die Erfrischung, die es bringt, ist unvergleichlich. Am Ende eines langen Tages genieße ich den sanften Kuss des Cypressenwassers auf meinem Gesicht. Während andere Produkte mir Irritationen bereitet haben, kann ich dieses Pad bedenkenlos verwenden – ideal für empfindliche Bereiche! Mir gefällt besonders der Gedankenansatz der veganen Inhaltsstoffe; dazu fühlt sich das organische Baumwollmaterial an wie eine zarte Umarmung meiner Haut.
Sigrid from Oslo, Norway –
Wow, what an indulgence! The moment the Cicachid pad touches my face in sunny Oslo, a cool wave rushes over. This is bliss wrapped in pure cotton—absolutely free of harsh chemicals and heavy fragrances!
Astrid from Amsterdam –
Hee, jullie! Dus laatst heb ik die NEEDLY Cicachid Chilling Pad geprobeerd en wow, wat een ontdekkingsreis voor mijn gezicht! Die cypreswaterachtige stoffen geven echt een relax gevoel. Geen kunstmatige troep erbij ook; dat is alvast chill met al die goedkope huidproducten in de markt tegenwoordig. Neem gewoon zo’n katoenen pad (ja het vegan). Werkt super goed als je dag veel te warm of druk was—alsof iemand even voorzichtig over je wangen veegt zonder gedoe!
Saoirse from Florence, Italy (verified owner) –
Finalmente, una scoperta che coccola. Questa pad perfetta si adatta alle necessità di chi affronta giorni stressanti: il conforto è immediato e persistente.
Lila Martinez from Chicago, USA –
At first, I was hesitant to trust the claims surrounding NEEDLY’s Cicachid Chilling Pad. The promise of a calming touch without any artificial additives intrigued me yet left me skeptical. After giving it a whirl post-workout in vibrant Chicago summers, I couldn’t believe how quickly this pad soothed my flushed skin! There’s something rejuvenating about that potent cypress water and Sicachid mix—definitely feels natural as well with its pure cotton essence embraced by vegans too! Knowing it’s dermatologist tested adds further peace of mind. This could just be your ally against heat-induced fatigue if you choose wisely.
Jasper Eliott from Vancouver, Canada –
Absolutely enchanting! After just one use of the Needly Cicachid Chilling Pad, I felt rejuvenated. The lush infusion of cypress water worked wonders for my sensitive skin—no irritations at all!
Jessica Chen from Toronto (verified owner) –
Initially, I was rather doubtful about how a simple pad could transform my skincare routine. However, after trying the Needly Cicachid Chilling Pad for several days, my perspective has completely shifted. The cooling sensation felt revitalizing on those sweltering summer evenings! My skin often rebels against products laden with chemicals and scents but not this time—there were zero irritations or flare-ups. Crafted from organic cotton and infused with concentrated cypress water & sicachid extracts took me by pleasant surprise; everything feels more genuine and soothing without artificial fragrances messing around. Never thought I’d rave over a pad before—definitely consider integrating it into your nightly self-care regimen.
Anouk Van Dijk from Amsterdam, Nederland (verified owner) –
Na een lange dag is dit de verfrissing die ik zocht! Het voelt zacht aan en hydrateert fantastisch. Geen prikkeling meer, alleen rust.
Cassidy Heartfield from Toronto (verified owner) –
The Cicachid Chilling Pad completely reshapes my approach to skincare! Hailing from Seoul but enjoying the whirlwind of life in Toronto, I first thought, how could a pad work miracles on tired skin? After testing it out for days filled with heat and harsh winds, I realized that cypress water might just be nature’s little treasure. Unlike typical beauty patches drowning you in fragrances or dyes, this one’s all about pure cotton comfort sans those chemicals; totally safe for delicate types like myself! Layering a moisturizer afterwards left me glowing as if kissed by an afternoon sun. Truly something splendid amid noise-crowded city moments – packed its relief close wherever I wandered.
Cassidy Lovett from Vancouver –
I stumbled upon the Cicachid Chilling Pad during a bustling weekend in Vancouver. After an outdoor concert left my skin irritated and sore, this pad worked wonders! The refreshing cypress water gave me instant relief; it felt like nature wrapping around my face in calm serenity. As someone prone to allergies, I’m grateful there are no added fragrances – pure comfort at its finest!
Helena Alves from Nova Iorque (verified owner) –
Recentemente, experimentei o Needly Cicachid Chilling Pad e a experiência foi além das expectativas. Assim que apliquei no rosto após um dia longo na cidade movimentada de Nova Iorque, uma sensação refrescante percorreu minha pele. A pad é imersa em água de cipreste e estava pronta para acalmar irritações inesperadas provocadas pela poluição do ar aqui nesta metrópole vibrante. Ao tocar os ingredientes naturais com esse toque delicado da pura seda vegana que permeia cada fibra desse pano clínico lindo – simplesmente impressiona! Adequada até mesmo para peles sensíveis como as minhas; sei agora qual será meu aliado diário em rotinas estressantes!