LE SSERAFIM ‘ON-OFF’ 22-23 FILM PHOTOBOOK and Exclusive Merchandise Set
Experience the essence of LE SSERAFIM’s journey with their ‘ANTIFRAGILE’ series, starting with the dynamic ‘FEARLESS SHOW’ and leading into their profound full-length album ‘UNFORGIVEN’. Dive deeper into their world with the FEARNADA 2023 S/S event, capturing the unforgettable moments with Blooma through both performance and behind-the-scenes footage.
Included in the Package:
1. Photobook Set
Dimensions: 150×230 mm
Content: Comes in two versions, ON and OFF, each with 206 pages, providing an immersive visual experience.
2. Digital Code Set
Digital Code Dimensions: 27×85 mm (Total content about 504 minutes)
Paper Card Charm Dimensions: 32×118 mm and 50×90 mm
Languages Available: Korean, English, Japanese, Chinese
Material: Made from recycled plastic, featuring unique marbling patterns. Note that fine spots and parting lines are natural characteristics of the production process.
3. Scratch Message Card
Dimensions: 90×60 mm
Details: Set of 5 unique cards, each with a special message revealed by scratching.
4. Sticky Memo Pad
Dimensions: 198×84 mm
Details: Each pad contains 10 sheets, totaling 20 sheets per pad.
5. Sticker Pack
Dimensions: 100×140 mm
Contents: A set of 12 creatively designed stickers.
6. 3-Cut Photo
Dimensions: 51×128 mm
Details: Set of 5 triple-photo strips featuring candid moments of LE SSERAFIM.
7. Photo Card
Sleeve Dimensions: 63×92 mm
Photo Card Dimensions: 55×85 mm
Versions: ON and OFF, each set containing 5 unique photo cards.
Outsleeve
Dimensions: 90x120x8.5 mm
Purpose: Protective material designed to safeguard the product. Not eligible for exchange or refund if contaminated or damaged during distribution.
FILM Photobook
Size: 90×120 mm
Pages: 120 pages
This comprehensive collection is a must-have for fans, offering a tangible connection to LE SSERAFIM’s artistic and emotional evolution. Celebrate their milestone moments and personal reflections through this beautifully curated memorabilia.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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