in stock
Original price was: $ 52.71.$ 36.90Current price is: $ 36.90.30% OFF
Unlike others who buy outdated, bulk items from trade shows, we, as proud Koreans, source directly from Korean manufacturers. We are not a foreign-operated site or a platform for third-party sellers like Amazon or Coupang. Every product we offer is personally selected and supplied by us, ensuring freshness, quality, and authenticity.
For over 15 years, we have been committed to delivering unparalleled quality and trust, setting ourselves apart from discount stores or platforms offering uncertain products. As a directly managed business, we focus on providing excellence and craftsmanship, not low prices. Our mission is clear: to serve those who value luxury, authenticity, and reliability above all else.
We are fully committed to ensuring the authenticity of all our products. In the unlikely event that any product you receive is found to be non-authentic, we will offer a full refund with no questions asked, as part of our dedication to your satisfaction and trust.
Our team is proudly 100% Korean, and we personally stand behind the quality of every product we offer. Each item is a reflection of our dedication to excellence and our commitment to delivering only the best to our customers.
[DESCRIPTION]
[HOW TO USE]
Coat your lips from inside to outside with the lip gloss.
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You may exchange products sold by empresskorea.com upon pre-approval of Empress Korea in case that defect is found. Size exchange is possible and in case the customer finds no size fits credit will be granted. Credits can be applied on the next purchase and deducted from the total amount. In all circumstances refund is not possible except that your ordered item is sold out. If you decide to return you have to send a return message to us or call our office in 7 days from the time you have received and send back the item you wish to return with its original condition and still in 7 days, otherwise return will be declined. In the event of a dispute, Empress Korea’s decision shall be final and conclusive.
We cannot be responsible for missing, stolen, and damaged packages. If your tracking information shows that your order was delivered but you did NOT receive it, please file a claim with the shipping carrier. At this time, we are not responsible for lost/stolen packages. In the event of a dispute, Empress Korea’s decision shall be final and conclusive.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address:
Bupyeong-gu, Incheon
A: 606 Kaiser, 12 Buheungbuk-ro, Republic of Korea
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We recommend that you check any potential duties or taxes that may apply in your country. If your problem is related to customs in your country, our support cannot completely solve your problem. You must pay customs duties. This is compulsory, and please understand that there will be no refund if the product is returned due to this. We are not responsible and do not refund if your country’s custom office refuses to clear your order.
In the event of a dispute, Empress Korea’s decision shall be final and conclusive.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].
Email: [email protected]
