26% of British Vitamin C : Applying vitamin C directly to the skin absorbs 20 times more than eating. EXTIN C BALM has a small molecular weight, and it is absorbed into the skin faster.
3 Step Melanin Care : The freckles spread to about 36 neighboring dead skin cells by one melanin and gradually spread to the skin. From visible freckles and blemishes to hidden freckles deep in the skin, feel 7 changes in skin with 3 step melanin care! (Step 1 Protect against melanin stimulation – Step 2 Control melanin production – Step 3 Prevent melanin expansion)
No more vitamin C that you put on your hands every time you apply it. Use EXTIN C BALM stick as it is. Compact size in one hand can be quickly managed anytime, anywhere.
[HOW TO USE] Turn the stick around to raise an appropriate amount and apply it gently to the concerned area as if massaging it. It is recommended to use on the C zone area. It’s not sticky and light, so it’s okay to apply it over other cosmetics.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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