Quality and Age: This product features 100% Korean 6-year-old red ginseng, embodying a remarkable 70,000 hours of the earth’s energy.
Cultivation Process: The ginseng is cultivated through a dedicated 100% contract cultivation method, involving an extensive 8-year cycle – 2 years for soil recovery and 6 years for ginseng cultivation.
Research and Safety: With around 130 researchers focused solely on red ginseng, the R&D headquarters has conducted over 430 safety tests to ensure the highest quality and efficacy.
2. New Zealand UMF10+ Manuka Honey by Comvita
Origin and Purity: Contains 100% New Zealand UMF10+ Manuka honey, infused with the essence of 40,000 bees.
Brand Heritage: Comvita, established in 1974, is a leader in Manuka honey production, combining age-old beekeeping wisdom with youthful passion. It stands as a symbol of New Zealand’s health food industry.
Beekeeping Expertise: With a 48-year history, Comvita operates 42,000 beehives and manages the entire journey from hive to consumer, ensuring exceptional quality. The company is also B Corp certified.
3. Additional Natural Ingredients
Ginger and Quince: These ingredients add to the health benefits of the product.
UMF™ – A Standard of Excellence
Importance of UMF™: It serves as a grading standard for New Zealand Manuka honey, denoting its quality.
Comvita’s Commitment: Comvita strictly follows the guidelines and regulations set by the New Zealand government’s industry agency and the UMF Honey Association (UMFHA), maintaining its license for over 20 years.
Consumption Guidelines and Precautions
Dosage: Recommended to take 1 packet, 1-2 times a day.
Allergies and Constitutions: Check ingredients if you have special dietary needs or allergies.
Infants: Not recommended for infants under 12 months.
Hypersensitivity: Discontinue use and consult a specialist if adverse reactions occur.
Sediment: Natural sediment might form; shake well before consumption.
Pouch Handling: Open carefully to avoid spills and be cautious of sharp edges.
Microwave Use: Do not heat the pouch in the microwave.
Storage Instructions
Storage Conditions: Store at room temperature, away from direct sunlight.
After Opening: Consume immediately after opening to ensure freshness and prevent deterioration.
JUNG KWAN JANG’s Ginseng Manuka is a testament to the synergistic power of nature, meticulously crafted for your well-being and vitality.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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