Our lip balm is crafted to be gentle and suitable for all family members. It features evening primrose oil for enhanced moisture and softness.
Daily Care for Weak and Dry Lips
This is the first vegan lip balm designed specifically for daily care of weak and dry lips. It is unscented and colorless, making it ideal for the entire family.
Key Ingredients
Vegan Moisturizing Butter and Maple Syrup: Derived from plants, these ingredients provide a non-sticky, moistly melting texture.
5 Types of Vegetable Oils:
Sunflower Seed Oil
Sweet Almond Oil
Green Tea Seed Oil
Evening Primrose Oil
Jojoba Seed Oil
Naturally Derived Moisturizer: Maple syrup offers delicate moisture that penetrates layers of the skin.
Benefits
Dense Moisturizing Power: Shea butter and mango seed butter provide high nutrition and moisture without drying out.
Safe for Babies: A lip balm so safe, even babies can use it.
How to Use
Lip Sleeping Pack: Apply liberally before bed to maintain moisturized lips overnight.
Lip Makeup Base: Prepares lips by soothing dead skin cells, creating a natural lip color.
Multi Moisturizing Care: Suitable for moisturizing not only lips but also the area around the mouth.
Storage and Formulation Notes
No Artificial Flavors: If stored in high temperatures or direct sunlight, the balm may develop a unique odor or water droplets on the surface, neither of which affect the product’s quality.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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