‘FIRST TONER’ after cleansing: This is the first step of refreshing skin care that cleans away waste products and pore problems that can remain after washing your face. It is a Water Type Tone that keeps your skin smooth
‘REFRESHING TONER’ for Pore Impurities and Concerns: Wipes away excess sebum and old dead skin cells to help keep pores fresh and tight
‘CLEAN TONER’ For Wiping Away Fine Dust: It provides solution by taking care of external causes of pore concerns. This toner improves sebum balance care, protects the skin from fine dust, enhances pore care from impurities and give you a smooth texture skin with smooth pore, it also has cooling and hydrating effect
DERMATOLOGICALLY TESTED: Dermatological Test Completed. FRAGRANCE-FREE (there may be an original scent from the ingredients) & LOW pH LEVEL for a healthy level skin & 9 INGREDIENTS CALLOUTS: Animal raw material, mineral raw material, fragrance, polyacrylamide, imidazolidinyl urea, triethanolamine, silicone oil, synthetic pigment, PEG surfactant
UPGRADED PEPPERMINT VINEGAR with added components that help with pore care. Peppermint Vinegar has stronger balancing function for skins with pores + Ginko Leaf Extract protects the skin from fine dust + Mentha Arvensis Leaf Extract helps to sebum balance care
Hi! I can help you learn more about ETUDE HOUSE Wonder Pore Freshner 250ml (8.5 fl. oz) | Refreshing Pore Care Toner with Upgraded Peppermint Vinegar that Cleanses Ultra Fine Dust. Ask me anything about its features, usage, benefits, or how it compares to similar products.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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