This cleansing foam is set at pH 5.5 to cleanse the skin of dirt, excess oils, and other impurities deep in the pores without stripping the skin. With its special patent skincare technology, Aquaxyl, this cleansing foam keeps the skin moisturized and balanced. Our enhanced formula features the addition of even more moisturizing agents to guarantee a clean, yet fully moisturized feeling. We added double the amount of birch sap, as well as perilla leaf extract, rice bran, and heartleaf to leave your skin supple and dewy.
It’s important to cleanse the skin daily to remove dust, pollutants, and sebum twice a day, and for some individuals, even more to keep the skin refreshed and healthy. That is why creating a gentle oil-balancing, acne soothing, and budget friendly cleanser was our main goal when developing our cleansing foam. We achieved this with our 611 formula that works with the skin’s natural pH of 5.5 to deeply cleanse the skin while keeping the skin barrier safe and happy.
[HOW TO USE] Gently massage a small amount onto slightly damp face. Rinse thoroughly with lukewarm water as hot water can cause dryness.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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