New balmy tint, Dew Balm : Balmy texture of light-weight oil is moist and light as dew and gives a sheer flower water-like look on your lips without stickiness. Hydrating ingredients give rich moisture to your lips and a healthy glow finishes your lips. Dew Balm gives you the color of lip tint & care of lip balm at the same time, without the hassle of layering multiple products.
Buildable 6 sheer shades : Dew Balm comes in 6 buildable shades, and the sheer color gives the natural look, as flower water from mashed petals colors your lips. (01 BALLERINA, 02 BOKSOONGA BALM, 03 POMELO DEW, 04 CHERRY, 05 AMUSE GIRL, 06 DEW ROSE)
Vegan tinted lip balm : Dew Balm achieved the certificate of France Eve Vegan and pursues sustainability.
Super hydrating & nourishing lip balm of EWG green* & vegan : 1st, 20% plant-derived oil of 15% olive squalane, apple, camellia, and jojoba seed oil gives moisture, 2nd, vegan collagen, vegan hyaluronic acid, and shea butter lock moisture, 3rd, 5% plant-derived paste, which is not mineral, gives external layers of the skin that prevent loss of moisture. (*except for pigment)
Comfort melting texture : The special technology, which minimizes the hardness gap according to temperature, always gives comfort meting texture without any dry feeling or excessive melting texture.
Iconic clear dew design : The iconic clear dew design of the curved cap, inspired by the round shape of the dewdrop, becomes an object in your daily life.
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Returns + Exchanges
Return & Refund Policy
We want you to be satisfied with your purchase. Please read our return and exchange policy carefully before ordering.
Eligibility for Return
You may request a return within 7 days of receiving your order.
Items must be unused, unwashed, with original tags and packaging.
Returns must be approved in advance by our support team via email.
Non-returnable Items
Used, damaged, or incomplete items.
Items returned after 7 days without prior approval.
Sale or clearance items marked non-returnable.
Orders returned due to unpaid customs duties or refusal to accept delivery.
How to Start a Return
Email us at [email protected] with your order number and reason for return.
Wait for return approval and return instructions.
Ship the item in original condition to the return address below within 7 days:
Return Address:
606 Kaiser, 12 Buheungbuk-ro,
Bupyeong-gu, Incheon,
Republic of Korea
Note: Items sent without approval will not be accepted. We do not accept COD (Cash on Delivery) returns.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed within 10 business days. Refunds will be made to your original payment method. Please allow additional time for your bank to complete the process.
Exchanges
If you wish to exchange an item for a different size or product, please follow the return process and place a new order once your return is approved. Credit may be issued for future use if a suitable size is unavailable.
Damaged or Incorrect Items
If you receive a defective or wrong item, contact us immediately with photos and details so we can assist you.
Shipping & Lost Packages
We are not responsible for lost, stolen, or delayed shipments once handed over to the carrier. If your tracking number shows “delivered” but you did not receive it, please file a claim with the shipping provider.
Customs & Duties
Buyers are responsible for customs duties, import taxes, or clearance issues in their country. We do not offer refunds for rejected or returned packages due to unpaid duties or refusal to accept the order.
European Union Cooling-off Period
If your order is shipped to an EU country, you have the right to cancel or return your order within 14 days of receipt for any reason. Returned items must be unused, with tags, and in original packaging. You’ll also need the receipt or proof of purchase.
If you have any questions, feel free to contact us:
Email: [email protected]
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