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船运
*所有包裹都运到 Empress Korea 起源于韩国，并受到国际运输指南的约束。
*邮局经济需要8到16个工作日，联邦快递和UPS通常在运输后大多数国家 /地区为2至5个工作日。为了 Empress Korea 产品在美国需要一周的时间，并将14天的时间用于世界其他地区。
*请注意，交货时间可能会受到我们控制之外的因素的影响，例如海关延误或当地运输问题。
*此外，请注意，一旦封装发货，我们对运输公司造成的任何延误概不负责。
*我们建议您直接与运输公司联系，以获取与您的包裹交付状态有关的任何查询。
*请注意，某些国家或地区可能没有资格运送特定物品。
*当您将项目添加到购物车中时，网站将自动通知您，如果可以将物品运送到您的位置。
*请注意，我们无法交付给P.O.框，APO，FPO或DPO地址。
*邮局经济需要8到16个工作日，联邦快递和UPS通常在运输后大多数国家 /地区为2至5个工作日。为了 Empress Korea 产品在美国需要一周的时间，并将14天的时间用于世界其他地区。
*请注意，交货时间可能会受到我们控制之外的因素的影响，例如海关延误或当地运输问题。
*此外，请注意，一旦封装发货，我们对运输公司造成的任何延误概不负责。
*我们建议您直接与运输公司联系，以获取与您的包裹交付状态有关的任何查询。
*请注意，某些国家或地区可能没有资格运送特定物品。
*当您将项目添加到购物车中时，网站将自动通知您，如果可以将物品运送到您的位置。
*请注意，我们无法交付给P.O.框，APO，FPO或DPO地址。
海关和进口税
•一些国家可能会根据其政策限制化妆品的进口，而可能出现的问题是接收者的责任。客户还对各自的国家的习俗和进口税完全负责。有关准确的信息和进口税的估计，请联系您国家的海关。
•延误或关税费用。如果您的包裹由您的国家海关退还给我们，我们将不会退款。但是，我们提供不包括运输费用的商店信贷。
可能的延迟 /无人认领的包裹 /交货失败
•请注意，根据特定海关办公室的不同，可能会有一些国家的额外的海关检查程序，这可能会导致原始估计的时间延迟。
• empresskorea.com对无人认领的包裹概不负责。如果包裹返回到 empresskorea.com是因为它是无人认领的，所以我们不会退款。
•由于收件国的邮政服务的处理不正确，由于地址不正确和/或丢失的包裹而导致的交货失败，将不被视为退款。 empresskorea.一旦离开韩国，com对邮政包裹概不负责。
产品详情
运输和退货
Shipping and Delivery Information
Empress Korea is an authorized retailer and an officially registered company in Korea.
- All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines. However, Print-on-Demand (POD) products are shipped from the United States.
- Delivery times for Empress Korea products typically range from 2 to 5 business days, excluding 3 to 5 processing days when using FedEx or UPS. However, delivery times may vary depending on country-specific conditions.
- Post office economy shipping usually takes 8 to 16 business days. For Empress Korea products, production begins after ordering, and shipping to the United States typically takes a week, while delivery to other regions may take 15 to 30 days.
- Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
- Once the package has been shipped, we are not responsible for any delays caused by the shipping company.
- We recommend contacting the shipping company directly for inquiries related to your package's delivery status.
- Some countries or regions may not be eligible for shipping specific items. When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
- We cannot deliver to P.O. Box, APO, FPO, or DPO addresses.
- Empress Korea is not responsible for unclaimed parcels. If a parcel is returned to us because it was unclaimed, refused, or due to customs issues, we do not issue a refund or reship the item.
- Failed deliveries due to incorrect addresses, customs clearance issues, or local postal service mishandling will not be eligible for refunds.
- Customers are responsible for any customs duties or import taxes incurred. We recommend checking with your local customs office for details. Empress Korea does not provide refunds if customs refuses to clear your order.
- In case of disputes, Empress Korea’s decision shall be final and conclusive.
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