私のダリア深いクリアリングマッドスティックウォッシュオフパック20g

Shipping and Delivery Information

Empress Korea is an authorized retailer and an official registered company in Korea.

• All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
• Delivery times typically range from 2 to 5 business days without 3 to 5 processing days when using FedEx or UPS, although some countries may experience longer delivery times depending on country-specific situations.
• Post office economy takes 8 to 16 business days, FedEx and UPS typically 2 to 5 business days to most countries after shipping started. For Empress Korea products, production begins after ordering, so it takes a week for the United States and 15 to 30 days for delivery to the rest of the world.
• Please note that delivery times may be affected by factors outside of our control, such as customs delays or local transportation issues.
• Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
• We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
• Please note that certain countries or regions may not be eligible for shipping of specific items.
• When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
• Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.
• Delays or customs duty charges. If your package is returned to us by your country customs, we do not issue any refund, and the package will not be reshipped.
• In case of change-of-mind returns, we don't accept refunds.
• Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund.
• empresskorea.com is not responsible for post parcels once it leaves Korea.
• In the event of a dispute, Empress Korea's decision shall be final and conclusive.