Expanded UPS Express delivery service worldwide. Now, any item is delivered with super express shipping.
Our products are shipped directly from Korea
Our items are Koreans most loved, hand-picked
Best quality, good price

Shipping policy

Shipping Policy


* All parcels shipped by Empress Korea originate from Korea and are subject to international shipping guidelines.
* Delivery times typically range from 2 to 5 business days without 3 to 5 processing days, although some countries may experience longer delivery times depending on country-specific situations. K-Packet delivery usually takes 8 to 16 days. In the case of K-Packet, we offer cheap shipping at the expense of long days. However, the maximum deliverable weight is 2 kg and is limited to some countries.
Therefore, if you want to use this service for bulk shipping, we recommend that you pay in multiple installments. Please note that 400g of packaging box and subsidiary materials are added to each delivery.
* Please note that delivery times may be affected by factors outside our control, such as customs delays or local transportation issues.
* Additionally, please note that once the package has been shipped, we are not responsible for any delays caused by the shipping company.
* We recommend that you contact the shipping company directly for any inquiries related to your package's delivery status.
* Please note that certain countries or regions may not be eligible for shipping of specific items.
* When you add an item to your cart, the website will automatically notify you if the item can be shipped to your location.
* Kindly note that we are unable to deliver to P.O. Box, APO, FPO, or DPO addresses.


• Some countries may restrict the import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs.

• In our ongoing effort to enhance your shopping experience, we have incorporated the use of the Import One-Stop Shop          (IOSS).
This mechanism simplifies VAT obligations for distance sales of imported goods to consumers in the European Union (EU).        The IOSS allows for the collection, declaration and payment of VAT for such goods at the time of purchase. By using this            service, we aim to facilitate faster, more streamlined transactions for our valued EU customers, ensuring your shopping            experience with us is as smooth and hassle-free as possible.
• Delays or customs duty charges. If your package is returned to us by your country customs, we don't issue any refund.


• Please note, there may be extra customs clearance procedures for some countries depending on the particular customs office which can cause delays from the original estimated time.
• empresskorea.com is not responsible for unclaimed parcels. If the parcel is returned to empresskorea.com because it was unclaimed, we don't issue any refund.
• Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea.
Add A Coupon

What are you looking for?

Popular Searches: Skincare  Toner  Ampule  Lipstick